Job Posting OPEN
Program Support Specialist
At To The Rescue, our purpose is to improve the quality of lives through personalized and skilled services, specifically designed for each individual or organization.
Summary of position/Objective:
Support Specialist provides support to the Transportation and Day Program. The Program Support Specialist provides
support as determined by department needs. This position strives to support Operational
Excellence in service delivery.
Essential Duties and Responsibilities:
Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential
functions. The duties include, but are not limited to, the following:
- Adheres to and upholds To The Rescue’s values and policies
- Manages day to day activities of each member assigned to
your caseload to maintain and ensure that all supports for essential life
services and entitlement programs are met
- Provides direct care according to the member plan and
- Provides Medication Administration to members served as
outlined by the member plan, and policies
- Complete documentation timely to ensure billing of services
- Ensures all current goals and ongoing supports are provided
as stated in the members plan
- Observes and supervises members’ activities
- Drives routes to support the transportation needs of the
- Attends training seminars, in-service sessions, and staff
- Ensures the health and safety of members by monitoring
activities, supervising, and intervening in crisis situations
- Honors all aspects of the Member Rights and adhere to all
policies of confidentiality
- Always represents To The Rescue in a positive and
professional manner to all members, co-workers, interdisciplinary teams, and
the general public
- Performs additional duties as assigned
- High school diploma or GED
- Must be 25 years of age
- Communication Proficiency
- Writing skills
- Ability to apply principles of logical or scientific
thinking to a wide range of intellectual and practical problems
- Have working knowledge of privacy laws and regulations
- Ability to respond well under pressure
The employee shall possess a valid driver’s license and must
be eligible for the agency’s vehicle insurance and provide proof of private
vehicle coverage. Required to drive all agency vehicles
which include vans, 15-passenger van, and Bus.
Hours are varied depending on the needs of the organization.
This may include, but is not limited to days, nights, weekends, and holidays
dependent upon business need.
The work environment is variable, anywhere from office
setting to a hospital/clinic to out in the community.
The physical demands described here are representative of
those that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is
regularly required to hear and speak. The employee is frequently required to
sit, stand, walk, reach, and occasionally lift up to 80 pounds.
Frequent travel within a 25-mile radius is expected for this
position. Occasionally travel beyond a 25-mile radius may be required.
Location: Cedar Rapids, IA
To The Rescue is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, status as a qualified individual with a disability or status as a protected veteran.