Job Application - PRK Williams Inc

Job Posting OPEN

Human Services Document Specialist

At To The Rescue, our purpose is to improve the quality of lives through personalized and skilled services, specifically designed for each individual or organization.

Summary of position/Objective:

The Documentation Specialist primary responsibility is to review staff documentation and prepare billing in compliance with all State and Federal guidelines.  

The Documentation Specialist will manage all aspects related to the ongoing implementation of the Human Service Program.  This includes but is not limited to the quality assurance functions daily on all support paperwork and documentation to remain compliant with standards set by Iowa Code, the Social Security Administration, Managed Care Organizations, Iowa Medicaid Enterprises, and To The Rescue Policies.

The ideal candidate is proficient in Iowa Code requirements, is organized, and persistent in following up with staff corrections. 

Essential Duties and Responsibilities:

  • Adhere to and uphold To The Rescue’s values and policies
  • Always represent To The Rescue in a positive and professional manner to all clients, coworkers, families and the public
  • Provides timely review of staff documentation
  • Responsible for following up with operation oversight regarding improvement with documentation
  • Prepare and provide timely billing of program documentation
  • Provide updates to Managers and Supervisors regarding staff performance
  • Ensures prompt and effectively communication with Managers and Supervisors
  • Promote and adhere to all To The Rescue safety practices and policies
  • Performs additional duties as assigned


  • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems
  • Have knowledge of auditing and monitoring procedures
  • Have working knowledge of applicable laws and regulations affecting Iowa
  • Have working knowledge of privacy laws and regulations
  • Must have excellent communication skills and the ability to communicate effectively with staff and provide instruction and direction to employees on maintaining compliance with policies, rules and procedures
  • Proficient with Microsoft Office that includes Word, Excel, and the ability to learn computer programs for scheduling and timekeeping
  • Ability to respond well under pressure
  • Experience working with members with disabilities, documentation standards, and Iowa Code


The employee must provide and maintain a valid driver's license the entire duration of their employment, and must be eligible for the agency’s vehicle insurance.

Work Hours:

Hours are varied depending on the needs of the organization. This may include, but is not limited to days, nights, weekends, and holidays. 

Work Environment:

The work environment is consistent with similar office or home work environment settings.

Physical Demand:

The physical demands described here are representative of those that must be met by an employee at all times to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • While performing these duties, the employee is frequently required to speak and hear.  
  • While performing these duties, the employee is frequently required to stand, walk, use hands and fingers to handle daily tasks.  
  • The employee is frequently required to sit for extended periods of time.  
  • The employee is frequently required to reach, bend, squat, stoop and kneel.  
  • The employee continuously uses hand strength to type and operate computer controls.  
  • The employee must frequently lift or move up to 10 pounds. Occasionally the employee will lift or move up to 50 pounds. 
  • The employees will frequently push or pull items.  
  • Specific vision requirements include close and peripheral vision, depth perception and ability to focus. 


Travel is not required for this position.  

Location: Cedar Rapids, IA


To The Rescue is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, status as a qualified individual with a disability or status as a protected veteran.